[{"data":1,"prerenderedAt":1044},["ShallowReactive",2],{"site-config:en":3,"page:\u002Fen\u002Findustries\u002Flaw-firms":84,"industries:en":379},{"id":4,"title":5,"cta":6,"description":13,"error":14,"extension":20,"footer":21,"labels":45,"locale":72,"logo":73,"meta":75,"navigation":76,"stem":82,"__hash__":83},"site\u002Fen\u002F00.site.yml","evoliq",{"eyebrow":7,"title":8,"description":9,"link":10},"Your next idea","What would you like\nto achieve with AI?","Get to know evoliq. Talk to us about your field and the tasks you would like to tackle with evoliq.",{"label":11,"to":12},"Get in touch","\u002Fen\u002Fcontact","evoliq. Your company AI.",{"title":15,"description":16,"link":17},"This page is unavailable.","Return to evoliq via the homepage.",{"label":18,"to":19},"Back to home","\u002Fen","yml",{"navigation":22,"legal":38},[23,26,29,31,34],{"label":24,"to":25},"Core","\u002Fen\u002Fcore",{"label":27,"to":28},"Industries","\u002Fen\u002Findustries",{"label":30,"to":12},"Contact",{"label":32,"to":33},"Blog","\u002Fen\u002Fcompass",{"label":35,"to":36,"target":37},"LinkedIn","https:\u002F\u002Fwww.linkedin.com\u002Fin\u002Fphilippbettinger","_blank",[39,42],{"label":40,"to":41},"Privacy","\u002Fen\u002Fpolicies\u002Fprivacy",{"label":43,"to":44},"Legal notice","\u002Fen\u002Fpolicies\u002Fimprint",{"toc":46,"share":47,"shareNetworks":48,"skip":58,"home":59,"navigation":60,"mobileNavigation":61,"openNavigation":62,"closeNavigation":63,"footer":64,"industries":65,"industrySelection":66,"pageContents":67,"readArticle":68,"backBlog":69,"backCases":70,"readingTime":71},"In this article","Share article",[49,52,55],{"label":35,"url":50,"icon":51},"https:\u002F\u002Fwww.linkedin.com\u002Fsharing\u002Fshare-offsite\u002F?url=","i-lucide-arrow-up-right",{"label":53,"url":54,"icon":51},"Facebook","https:\u002F\u002Fwww.facebook.com\u002Fsharer\u002Fsharer.php?u=",{"label":56,"url":57,"icon":51},"X","https:\u002F\u002Ftwitter.com\u002Fintent\u002Ftweet?url=","Skip to content","evoliq – Home","Main navigation","Mobile main navigation","Open menu","Close menu","Further information","Industries at a glance","Choose an industry","Jump to","Read article","All articles","All case studies","min read","en",{"src":74,"alt":5},"\u002Fimg\u002Flogo\u002Fevoliq-logo-text-q-black.svg",{},[77,79,80,81],{"label":78,"to":19},"Home",{"label":24,"to":25},{"label":27,"to":28},{"label":30,"to":12},"en\u002F00.site","ez4KORo7VvsdIYBA0TnUVvAgGEYE4ZA7nOohurtFidE",{"id":85,"title":86,"body":87,"capabilities":87,"claims":87,"contact":87,"coreAnimation":87,"coreGraph":87,"coreTeaser":87,"description":88,"extension":20,"faq":87,"featureRow":87,"focusStage":87,"form":87,"header":89,"industryPackage":109,"industryTeaser":87,"meta":371,"name":372,"navigation":373,"note":87,"path":374,"sections":87,"seo":375,"stem":376,"summary":377,"__hash__":378},"pages\u002Fen\u002Findustries\u002F03.law-firms.yml","Law and tax firms – evoliq",null,"evoliq helps law and tax firms assign documents, clarify questions about a matter and prepare next steps using the work done so far.",{"eyebrow":90,"title":91,"description":92,"links":93},"evoliq for law and tax firms","The file grows. The overview stays.","Every new email and additional document can change the status of a matter. evoliq helps your team assign information and clarify open questions using the available documents. The work done remains usable for the rest of the matter.",[94,97,100,103,106],{"label":95,"to":96},"Work example","#beispiel",{"label":98,"to":99},"Applications","#anwendungen",{"label":101,"to":102},"Core & industry module","#core-beitrag",{"label":104,"to":105},"Our principles","#prinzipien",{"label":107,"to":108},"Getting started","#einstieg",{"exampleVariants":110,"applications":237,"core":299,"principles":332,"experience":361,"cta":365},{"selectionLabel":111,"items":112},"Choose a firm type for the example",[113,187],{"value":114,"label":115,"stage":116},"law","Law firm",{"eyebrow":117,"title":118,"description":119,"selectionLabel":120,"items":121,"note":184},"Working with the firm module","“Please find the documents attached.” What next?","An email with several attachments arrives. Which documents are new, which belong to the matter and which questions remain open? This example shows how evoliq helps with assignment, answers questions with source references and prepares the next enquiry.","Choose a work step",[122,145,164],{"value":123,"label":124,"title":125,"description":126,"display":127,"terms":128,"example":129},"inbox","Assign incoming documents","What is new, and which matter does it belong to?","evoliq suggests which matter the incoming documents belong to and what types of documents they are. Your team can handle these suggestions in an incoming document list and review unclear assignments.","The incoming document list shows suggested assignments, an attachment already on file and two points your team still needs to check.",[],{"label":130,"subject":131,"eyebrow":132,"title":133,"message":134,"facts":135},"Fictional matter","Nordlicht GmbH \u002F Claim · File 26\u002F104","Incoming documents · Assignment for review","Three attachments. One is already here.","“Here are the remaining documents for the order.”",[136,139,142],{"label":137,"value":138},"Contract.pdf","Identical to the version already on file. No additional filing suggested.",{"label":140,"value":141},"Email-thread.pdf","New correspondence about the delivery date. Relates to order N-418 and file 26\u002F104.",{"label":143,"value":144},"Amendment.pdf","New, unsigned version. Annex 2 mentioned in it is missing from the approved documents.",{"value":146,"label":147,"title":148,"description":149,"display":150,"terms":151,"example":152},"ask","Ask questions about the matter","What can the available documents clarify?","In chat, you can ask questions about approved documents. evoliq shows the source passages supporting the answer and makes missing details visible. Your team can review the answer and clarify the facts further.","The answer shows what the documents say and which question remains unresolved.",[],{"label":130,"subject":131,"eyebrow":153,"title":154,"message":155,"response":156,"facts":159,"source":160},"Matter chat","What is new since the last meeting?","Has the agreed delivery date changed?",{"title":157,"description":158},"Answer from approved documents","The contract specifies 1 September. In the new email, the supplier proposes 3 September. I have not found acceptance in the approved documents. Whether a change was agreed therefore remains open.",[],{"label":161,"quote":162,"description":163},"View the passages used","Contract · Page 4: “Delivery date: 1 September 2026.” Email · 28 August 2026: “We propose delivery on 3 September 2026. Please confirm this date.”","Available documents: contract, new correspondence and meeting note. Complete coverage of all communication has not been confirmed.",{"value":165,"label":166,"title":167,"description":168,"display":169,"terms":170,"example":171},"prepare","Prepare further work","Ask targeted questions using what is already known.","What has already been clarified informs the preparation of enquiries, meetings and tasks. Your team can complete the drafts and decide how the work continues.","A draft enquiry and the current status are ready for further work on the matter. Your team can develop both.",[],{"label":130,"subject":131,"eyebrow":172,"title":173,"response":174,"facts":177},"Preparation · Not yet sent","What does the client still need to provide?",{"title":175,"description":176},"Draft to the client","Thank you for the documents. Did you agree to the proposed delivery date of 3 September, for example by phone or email? Please also send us Annex 2 mentioned in the amendment and, if available, the signed version of the amendment.",[178,181],{"label":179,"value":180},"For further handling","Delivery date still unclear · Annex 2 not found · Signing of the amendment unresolved.",{"label":182,"value":183},"When the reply arrives","Your team adds to the facts. Confirmed details and remaining questions are then also available to the colleague covering the matter.",{"title":185,"description":186},"The proposed starting point","The three applications show a proposed starting point for each type of firm. This includes domain-specific assignment and appropriate output templates. Together, we define the sources, integrations, permissions and processing rules you need. All matters and documents in this example are fictional.",{"value":188,"label":189,"stage":190},"tax","Tax firm",{"eyebrow":117,"title":118,"description":119,"selectionLabel":120,"items":191,"note":236},[192,210,224],{"value":123,"label":124,"title":125,"description":126,"display":193,"terms":194,"example":195},"The incoming document list shows the suggested assignment to company and period. Unclear cases are set aside for review.",[],{"label":196,"subject":197,"eyebrow":132,"title":198,"message":199,"facts":200},"Fictional engagement","Nordlicht GmbH \u002F 2025 annual accounts","Which company and year do the documents belong to?","“Here is everything for the new machine.”",[201,204,207],{"label":202,"value":203},"Invoice.pdf","Nordlicht GmbH · Machine M-24 · Invoice date 18 December 2025. Already on file.",{"label":205,"value":206},"Financing.pdf","New document for machine M-24. The repayment schedule mentioned is not attached.",{"label":208,"value":209},"Statement.pdf","Shareholder's personal account. Assignment to the GmbH is unclear; separate review required.",{"value":146,"label":147,"title":148,"description":149,"display":211,"terms":212,"example":213},"Your processing rules provide the basis for a concrete list of details still missing for the work.",[],{"label":196,"subject":197,"eyebrow":214,"title":215,"message":216,"response":217,"facts":220,"source":221},"Engagement chat","What is still needed to proceed?","What is missing to process the machine purchase?",{"title":218,"description":219},"Answer from documents and firm guidelines","The invoice and financing agreement are available. According to your checklist, the repayment schedule and commissioning date are still missing. The personal account statement remains unclear. It cannot establish a confirmed payment by the GmbH.",[],{"label":161,"quote":222,"description":223},"Financing agreement · Page 3: “The instalments are set out in the attached repayment schedule.” Firm checklist · Machine purchase: obtain repayment schedule and commissioning date.","Incoming document review: account statement in the shareholder's name; assignment open. The checklist is a fictional firm guideline.",{"value":165,"label":166,"title":167,"description":168,"display":225,"terms":226,"example":227},"A draft request summarises the missing details. Open processing points remain visible; bookkeeping entries and tax assessment take place in the professional workflow.",[],{"label":196,"subject":197,"eyebrow":172,"title":228,"response":229,"facts":231},"The client learns which details are still needed.",{"title":175,"description":230},"We already have the invoice for machine M-24. Please provide the financing repayment schedule and tell us when the machine was commissioned. For the personal account statement you sent, it is still unclear which payment relates to the machine and who made it.",[232,234],{"label":179,"value":233},"Document request prepared · Payment assignment open · Professional treatment still to be clarified.",{"label":182,"value":235},"Confirmed details are added to the 2025 engagement. Further requests take account of what has since arrived and been clarified.",{"title":185,"description":186},{"eyebrow":238,"title":239,"description":240,"resultLabel":241,"exampleLabel":242,"requirementsLabel":243,"items":244},"Further possibilities","Which tasks recur in your firm?","Your firm compares documents, reviews drafts and prepares meetings. evoliq can support this work too. The following examples show possible extensions. Which are useful depends on your area of law, advisory engagement and ways of working.","What you can work with next","A concrete example","What is needed:",[245,254,263,272,281,290],{"category":246,"title":247,"description":248,"result":249,"example":250},"Facts & evidence","Compare statements with available evidence","Which document supports a statement, and where are there contradictory details? evoliq compares statements and relevant source passages for your question. Your team can see which evidence is still needed.","An overview connects statements to their source passages and the evidence still needed.",{"title":251,"description":252,"requirements":253},"What can actually be supported by the available documents?","In a law firm, statements about alleged defects can be compared with photos, acceptance reports and correspondence. In a tax firm, questions from an audit can be compared with the contracts, supporting documents and explanations provided.","A defined question and approved documents. Your team remains responsible for assessing evidence and drawing professional conclusions.",{"category":255,"title":256,"description":257,"result":258,"example":259},"Parties & companies","Assign documents to the right person or company","A known sender may write for several companies or include personal documents. evoliq helps identify whom each document concerns. Unclear relationships are presented to your team for review.","An overview shows the parties and explains suggested assignments.",{"title":260,"description":261,"requirements":262},"The sender is known. The assignment is not yet clear.","In a law firm, one contact may represent several companies with separate files. In a tax firm, the same email may contain records for a GmbH and for personal income tax. Documents must be assigned separately as appropriate.","Maintained master data and explicitly permitted assignment boundaries. The same name or email address is insufficient; access boundaries apply to search results too.",{"category":264,"title":265,"description":266,"result":267,"example":268},"Draft review","Compare drafts with the intended annexes","Do references in the draft match the intended annexes? evoliq compares document references, names, amounts and versions. Specific differences and missing annexes are collected for further review.","A checklist shows the affected passages, differences and missing annexes.",{"title":269,"description":270,"requirements":271},"The text mentions Annex 4. Is it attached?","For a draft pleading, the annex list is compared with the attached documents. For a tax firm's reply, the evidence and periods mentioned can be compared with the intended annexes.","The draft and intended annexes. Reviewing the legal or tax statement remains a separate task.",{"category":273,"title":274,"description":275,"result":276,"example":277},"Recurring engagements","Understand the previous year's work","Some questions were already clarified in the previous year. evoliq prepares those findings for the next round of work. It makes clear which details remain useful and which need confirmation again.","A prior-year comparison shows topics to carry forward and helps frame targeted new questions.",{"title":278,"description":279,"requirements":280},"“Why did we treat it this way last year?”","In a tax firm, the previous explanation and related documents can be found. New contracts or changed circumstances are compared. The basis of the earlier treatment and what has since changed remain understandable.","Approved prior-year documents, recorded decisions and current details. Old assessments are not adopted without review.",{"category":282,"title":283,"description":284,"result":285,"example":286},"Meeting preparation","Prepare client meetings","What has been added since the last meeting, and what should the next discussion clarify? evoliq brings together new information, previous agreements and open decisions. Your team can develop the meeting materials from this.","Editable meeting materials with questions, related documents and upcoming decisions.",{"title":287,"description":288,"requirements":289},"What should we clarify in the next meeting?","In a law firm, new details and unresolved factual questions can be collected. In a tax firm, this can bring together unusual findings in provided analyses, client explanations and open advisory topics.","Confirmed work status and current documents. Your team adds its professional assessment and sets the agenda.",{"category":291,"title":292,"description":293,"result":294,"example":295},"Firm knowledge","Develop work aids from resolved cases","Completed work can help with similar tasks. evoliq supports preparing checklists and templates from it. Your team reviews which content can be reused and specifically approves the work aids.","Approved work aids show their scope, version and the person responsible for their professional upkeep.",{"title":296,"description":297,"requirements":298},"Can this solution help with similar tasks?","The responsible person selects suitable content and removes client-specific details. They then review whether the solution can be transferred. The template is available for other matters only after this review and approval.","Approved source materials and professional upkeep. File contents are not made available across the firm indiscriminately.",{"image":300,"eyebrow":303,"title":304,"description":305,"label":306,"subject":307,"terms":308,"packageLabel":312,"packageTerms":313,"sources":314,"outputs":317,"explanations":320,"link":330},{"src":301,"alt":302},"\u002Fimg\u002Fcore\u002Fevoliq-core-kanzlei.png","Two people work together on client documents at a desk.","What evoliq Core contributes","What is clarified in a matter stays useful for further work.","An answered enquiry matters to the next person working on the matter too. Core therefore connects documents, answers and open questions to the right matter. Authorised colleagues can understand the status and build on it.","evoliq Core · Shared context","Matter and work status",[309,310,311],"Sources","Relationships","Permissions","Firm module","Matter and parties, company and period, document types and output templates",[315,316],"Approved inboxes","Files & specialist systems",[318,153,319],"Incoming document list","Working drafts",[321,324,327],{"title":322,"description":323},"So AI can understand the documents in their professional context.","In a law firm, documents relate to file references, parties and facts. In a tax firm, company, engagement and period can be crucial. The industry module models these terms and relationships. Appropriate review rules and output templates support each way of working.",{"title":325,"description":326},"So the next person knows where the work stands.","Core records where information comes from, who may access it and what has already been clarified. A confirmed assignment can help with the next question. An answered enquiry is available to authorised colleagues continuing the matter.",{"title":328,"description":329},"What happens when the missing annex arrives?","Your team confirms the additional document. Matter chat can then take it into account, and the document list shows the new status. The next request builds on this and does not ask for that annex again.",{"label":331,"to":25},"More about Core",{"eyebrow":104,"title":333,"description":334,"items":335,"note":356,"link":359},"How evoliq fits your firm.","You should be able to use your knowledge under your control and retain freedom when choosing technology. We also want to reduce ongoing effort. We use open components and models suited to each task. We test what this offers your firm early with a specific case.",[336,341,346,351],{"eyebrow":337,"title":338,"description":339,"emphasis":340},"Sovereignty & deployment","You decide where work happens.","Which deployment model fits your firm's requirements? We clarify this with your IT team, for example for a European cloud or local deployment within your company. On request, we also handle ongoing operations within the agreed scope. You then have a dedicated contact for introduction, development and operations.","One provider on request. On your terms.",{"eyebrow":342,"title":343,"description":344,"emphasis":345},"Open source & freedom of choice","You retain choices in technology.","A provider's prices, services and terms can change. We therefore use suitable open-source components and interchangeable models. Our aim is to reduce dependence on individual providers and preserve alternatives for your firm.","You can respond to change because alternatives are built in.",{"eyebrow":347,"title":348,"description":349,"emphasis":350},"Performance & economics","Which model fits which task?","We choose a suitable model for each task. If a smaller model achieves the required quality, it can reduce computing effort and operating costs. We compare quality, response times and total costs in the specific deployment to establish whether this benefits your firm.","For recurring tasks, less effort per case can make a difference.",{"eyebrow":352,"title":353,"description":354,"emphasis":355},"Getting started & collaboration","Your team works with a concrete example early.","Core and the industry module provide reusable components. We start with a clearly defined workflow that your team can try early. Together, we see what already helps and what still needs adjustment. Your feedback informs further development.","You can judge early where evoliq takes work off your hands.",{"title":357,"description":358},"For your firm, this means","Together, we define which matters are included and who may access which information. We also clarify which results must be reviewed before being shared.",{"label":360,"to":25},"More about technology and deployment",{"eyebrow":362,"title":363,"description":364},"Your firm's starting point","We start with the work occupying your team today.","Where does your team repeatedly need to collect, review or pass on information? We start with such a case. Together, we clarify what your existing software already does and which steps evoliq should support or take over. Professional assessment and responsibility remain with your firm.",{"eyebrow":366,"title":367,"description":368,"link":369},"Your next step","Which task would you like to make easier in your firm?","Let us look at a recurring case in your firm together. Which information does your team need, and what result should it produce? This will help us define a suitable starting point with evoliq.",{"label":370,"to":12},"Get to know the firm module",{},"Law and tax firms",true,"\u002Fen\u002Findustries\u002Flaw-firms",{"title":86,"description":88},"en\u002Findustries\u002F03.law-firms","Assign documents to a matter, clarify questions with source references and prepare further work.","0vnw24c-LLkjAN0H16EDHRkoLAQrL0_NWjYnHVbLcu0",[380,554,749,845],{"id":381,"title":382,"body":87,"capabilities":87,"claims":87,"contact":87,"coreAnimation":87,"coreGraph":87,"coreTeaser":87,"description":383,"extension":20,"faq":87,"featureRow":87,"focusStage":384,"form":87,"header":440,"industryPackage":449,"industryTeaser":87,"meta":547,"name":548,"navigation":373,"note":87,"path":549,"sections":87,"seo":550,"stem":551,"summary":552,"__hash__":553},"pages\u002Fen\u002Findustries\u002F01.real-estate.yml","Real estate – evoliq","Which details apply to your property? evoliq helps you assign documents, clarify questions about your portfolio and keep working with the results.",{"eyebrow":385,"title":386,"description":387,"selectionLabel":120,"note":388,"items":391},"Working with the real estate module","What does the new amendment change?","A new amendment has arrived. To answer a question about it, its property and contract must be clear. This example shows how evoliq establishes that connection and prepares an answer with the relevant contract passage.",{"title":389,"description":390},"What this example shows","The property, contract and figures in this example are fictional. They show how the parts of evoliq work together. We define the sources and work steps included in your real estate module for your field.",[392,418],{"value":393,"label":394,"title":395,"description":396,"display":397,"terms":398,"example":402},"documents","Access documents","Which contract does the amendment belong to?","The amendment contains details about the tenant and unit. evoliq uses these to suggest an assignment to a property, unit and contract. Your team reviews and corrects the suggestion. The original document remains accessible.","The document stays connected to its assignment. When a later question concerns the contract, you can return to this exact amendment.",[399,400,401],"Property","Unit","Contract",{"label":403,"subject":404,"eyebrow":405,"title":406,"response":407,"facts":410,"note":417},"Example data","Property A \u002F Unit 2.01","Incoming document · For review","Amendment 02.pdf",{"title":408,"description":409},"Identified connection","The amendment names Example GmbH and unit 2.01. evoliq therefore suggests assigning it to the 2023 lease agreement.",[411,413,415],{"label":399,"value":412},"Property A",{"label":400,"value":414},"2.01 · Office",{"label":401,"value":416},"2023 lease agreement · Example GmbH","The assignment is a suggestion for review. If a connection remains unclear, this stays visible as work continues.",{"value":419,"label":420,"title":421,"description":422,"display":423,"terms":424,"example":428},"chat","Talk to your portfolio","The answer can be checked in the contract.","Ask your question in your own words. evoliq uses the assigned documents and shows which passages support the answer. If documents contain different details, you can compare them directly.","You see which detail comes from which document. This lets you review the answer professionally and continue working with the result.",[425,426,427],"Question","Answer","Source",{"label":403,"subject":404,"eyebrow":429,"title":430,"message":431,"response":432,"facts":435,"source":436},"Chat with your portfolio","What floor area was agreed?","“What floor area was agreed for unit 2.01?”",{"title":433,"description":434},"Answer from the documents","Amendment 02 specifies 842 m² from 1 October 2026. The original lease agreement states 800 m².",[],{"label":437,"quote":438,"description":439},"Amendment 02 · View page 2","“The total leased area is 842 m² with effect from 1 October 2026.”","This passage comes from the fictional amendment. It is the basis for the answer and is available for your professional review.",{"eyebrow":441,"title":442,"description":443,"links":444},"evoliq for real estate","What would you like to know about your portfolio?","What floor area was agreed? And what changed in the latest amendment? evoliq connects your documents to the right property and contract. You can ask questions about your portfolio, check answers against the sources and continue working together.",[445,446,447,448],{"label":95,"to":96},{"label":98,"to":99},{"label":101,"to":102},{"label":107,"to":108},{"applications":450,"core":509,"experience":537,"cta":541},{"eyebrow":451,"title":452,"description":453,"resultLabel":241,"exampleLabel":242,"requirementsLabel":243,"items":454},"Further applications","Which tasks can this make easier?","When documents and property details are connected, you can also use this knowledge for other tasks. The following examples show possible extensions to the real estate module. We agree the applications, sources and workflows for your field.",[455,464,473,482,491,500],{"category":456,"title":457,"description":458,"result":459,"example":460},"Communication","Resolve tenant enquiries using their history","What has already been discussed or arranged for this enquiry? evoliq assigns the message to the property and the existing case. A draft reply can then be prepared using the relevant information.","The case contains its history, the open question and the person responsible.",{"title":461,"description":462,"requirements":463},"“The lift has been out of service since yesterday.”","evoliq draws on the previous exchange and details of the responsible service provider. Your team can see what has already been arranged and which update is still missing.","Messages, property master data and clear responsibilities.",{"category":465,"title":466,"description":467,"result":468,"example":469},"Portfolio overview","Answer questions across multiple properties","Some questions concern the entire portfolio. evoliq compares contract details across properties. You also see where details are missing or contradictory and still need to be checked.","An overview shows the contract details, their sources and outstanding review points.",{"title":470,"description":471,"requirements":472},"“Which contracts expire in 2027?”","A table lists the property, tenant and recorded contract end date with the respective evidence. If a renewal provision is unclear, it remains visible as an open review point.","Verified contract data and agreed rules for the analysis.",{"category":474,"title":475,"description":476,"result":477,"example":478},"Property services","Make quotes comparable","For maintenance, cleaning or repairs, what a quote includes matters. evoliq compares services, intervals, exclusions and prices. You can consider the differences when making your decision.","A comparison with targeted follow-up questions and a proposed decision you can develop further.",{"title":479,"description":480,"requirements":481},"Three maintenance quotes for the same property.","Which services are included, excluded or still unclear? The comparison helps you ask targeted questions and then evaluate the quotes.","The quotes and a shared description of the required service.",{"category":483,"title":484,"description":485,"result":486,"example":487},"Operational data","Investigate unusual consumption","Unusual consumption initially raises questions. evoliq prepares readings and periods for comparison. This helps your team narrow down the deviation and prepare the next checks.","A checklist shows the data basis, possible next checks and open questions.",{"title":488,"description":489,"requirements":490},"A meter deviates from its previous pattern.","Your team sees the measurement period, comparison values and possible data gaps. These details help determine whether a reading error, changed usage or another cause is involved.","Measurement series and a comparison method suited to the data.",{"category":492,"title":493,"description":494,"result":495,"example":496},"Site inspection","Turn notes into an inspection report","After the inspection, there are photos, bullet points and voice notes. evoliq assigns these records to the property and the relevant observations. This produces a draft report for your team to review and complete.","A draft report records the observations and suggests tasks based on them.",{"title":497,"description":498,"requirements":499},"The inspection is over, but the notes are still scattered.","The records are brought together by area. Your team adds its professional assessment and decides which tasks arise from the observations.","Inspection records, the property structure and an appropriate report template.",{"category":501,"title":502,"description":503,"result":504,"example":505},"Planning","Explore scenarios for your portfolio","What changes when you plan with different assumptions? You can explore different scenarios using the same data basis. You see how the calculations were made and which assumptions determine the result.","You can compare scenarios, change their assumptions and check the results.",{"title":506,"description":507,"requirements":508},"“How would three months of vacancy affect our planning?”","The scenarios differ in the assumed duration of the vacancy. Other factors remain visible. This helps you understand how the results arise and develop your planning further.","Suitable portfolio data and professionally reviewed calculation rules.",{"image":510,"eyebrow":513,"title":514,"description":515,"label":306,"subject":516,"terms":517,"packageLabel":519,"packageTerms":520,"sources":521,"outputs":524,"explanations":528,"link":535},{"src":511,"alt":512},"\u002Fimg\u002Fcore\u002Fevoliq-core-immobilien.png","Two people discuss a floor plan and contract documents at a desk.","Core and the real estate module","What you clarify for a property helps with the next task.","A resolved contract question can matter for the next case too. That is why evoliq connects documents, results and work in progress to the relevant property. Your team can use this foundation to continue working together.","Property A · Unit 2.01",[401,309,518],"Review status","Real estate module","Properties, units, contracts and their industry relationships",[522,523],"Documents","Management systems",[525,526,527],"Property chat","Document access","Cases",[529,532],{"title":530,"description":531},"So AI can understand your documents.","To answer a portfolio question, AI needs to know which unit belongs to which property and which amendment to which contract. The real estate module models these terms, relationships and ways of working. The details can then be used for specific tasks.",{"title":533,"description":534},"So your team can build on previous work.","Core brings sources, relationships and shared work in progress together. What your team has already checked for a property is available for the next question too. The relevant access permissions continue to apply.",{"label":536,"to":25},"Understand Core",{"eyebrow":538,"title":539,"description":540},"Experience from practice","We know the questions behind the documents.","In our projects with real estate documents, we encounter similar questions repeatedly: which property does this information belong to, and which document supports it? This experience informs evoliq. An answer helps in everyday work when it refers to the right property and can be traced in the sources.",{"eyebrow":542,"title":543,"description":544,"link":545},"Your property portfolio","Which question about your portfolio would you like to clarify?","Let us look at a specific case from your portfolio together. We can clarify which documents and connections matter and how evoliq can support your team in handling it.",{"label":546,"to":12},"Get to know the real estate module",{},"Real estate","\u002Fen\u002Findustries\u002Freal-estate",{"title":382,"description":383},"en\u002Findustries\u002F01.real-estate","Clarify questions about your portfolio and trace the answers in the relevant documents.","PDmu86rtad_vSWvK1zLN5Xur7b9JGovS-qaT-Tv6mTM",{"id":555,"title":556,"body":87,"capabilities":87,"claims":87,"contact":87,"coreAnimation":87,"coreGraph":87,"coreTeaser":87,"description":557,"extension":20,"faq":87,"featureRow":87,"focusStage":558,"form":87,"header":639,"industryPackage":648,"industryTeaser":87,"meta":742,"name":743,"navigation":373,"note":87,"path":744,"sections":87,"seo":745,"stem":746,"summary":747,"__hash__":748},"pages\u002Fen\u002Findustries\u002F02.e-commerce.yml","E-commerce – evoliq","evoliq helps your customer service team use product knowledge, orders and previous exchanges. See how work continues in this example.",{"eyebrow":559,"title":560,"description":561,"selectionLabel":120,"note":562,"items":564},"Working with the e-commerce module","Can the order still be changed?","A customer wants a different size from the one ordered. Is it available? And can the warehouse still change the parcel? This example shows how evoliq brings the necessary information together, prepares an initial reply and records the open question for the warehouse.",{"title":389,"description":563},"The order, items and stock figures are fictional. The example shows prepared results; it sends no messages and changes no orders. We define the steps and access supported by your module based on your tasks and connected systems.",[565,594,613],{"value":566,"label":567,"title":568,"description":569,"display":570,"terms":571,"example":575},"understand","Understand the enquiry","What do we know about the requested change?","evoliq connects the message to the ordered variant, available stock and shipping status. Before making a promise, your team needs to know whether the other size is available and whether the order can still be changed.","The requested size is available. The warehouse must check whether the parcel can still be changed. Both facts stay with the same enquiry.",[572,573,574],"Message","Order","Product",{"label":403,"subject":576,"eyebrow":577,"title":578,"message":579,"facts":580,"note":593},"Order #10482 \u002F Variant change","Customer enquiry","Can I still get the other size?","“I ordered size M. Can I get size L instead?”",[581,585,589],{"label":582,"value":583,"source":584},"Ordered","Product A · Size M","Order #10482",{"label":586,"value":587,"source":588},"Requested","Size L · 6 available","Shop stock · Example snapshot 10:42",{"label":590,"value":591,"source":592},"Shipping","Label created","Handover to carrier pending","Confirmation from the warehouse is still needed before making a promise: is the parcel still accessible and can the item be changed? A shipping label alone does not answer this.",{"value":165,"label":595,"title":596,"description":597,"display":598,"terms":599,"example":602},"Prepare a reply","An initial reply is already possible.","Your team can already tell the customer that the requested size is available and that the change is being checked with the warehouse. evoliq prepares a draft reply. You can check the sources, adapt the text and send the reply.","The draft uses the known details and explains the next step. The variant change is only promised once the warehouse has responded.",[600,309,601],"Draft","Review",{"label":403,"subject":576,"eyebrow":603,"title":604,"response":605,"facts":608,"note":609,"source":610},"Draft reply · Not yet sent","The customer learns what is already clear.",{"title":606,"description":607},"Draft for customer service","Thank you for your message. Size L is available. A shipping label has already been created for your order. We are checking with our warehouse whether we can still change the variant and will then get back to you.",[],"In this example, the six available units have not yet been reserved for this order.",{"label":611,"description":612},"View the basis for the draft","Order #10482: size M. Product master data: size L available. Example stock: 6 units. Shipping: label created. Stored service rule: only promise a change after the warehouse responds.",{"value":614,"label":615,"title":616,"description":617,"display":618,"terms":619,"example":623},"continue","Continue handling the case","The warehouse knows what it still needs to check.","A task is prepared for the warehouse. It contains the customer's request, the details already clarified and the outstanding check. The person responsible can build on the work done so far.","The task records who should check what and which details are already available. Changes to orders or stock follow the agreed workflow.",[620,621,622],"Task","Responsibility","Work status",{"label":403,"subject":576,"eyebrow":624,"title":625,"response":626,"facts":629},"Prepared task · Not yet handed over","Check variant change before shipping.",{"title":627,"description":628},"Current status","Product A should be changed from size M to size L. Size L is available. The shipping label has already been created; the warehouse response is still missing.",[630,633,636],{"label":631,"value":632},"Responsible","Warehouse \u002F Shipping",{"label":634,"value":635},"To check","Is the parcel still accessible and can the item be changed?",{"label":637,"value":638},"Then","Inform customer service and complete the reply.",{"eyebrow":640,"title":641,"description":642,"links":643},"evoliq for e-commerce","What does your team need for a good answer?","To give a useful answer, customer service often needs details about the product, order and previous exchanges. evoliq brings this information together with the enquiry. Your team can clarify the question, develop a reply and continue handling it with the warehouse or other colleagues.",[644,645,646,647],{"label":95,"to":96},{"label":98,"to":99},{"label":101,"to":102},{"label":107,"to":108},{"applications":649,"core":706,"experience":732,"cta":736},{"eyebrow":451,"title":650,"description":651,"resultLabel":241,"exampleLabel":242,"requirementsLabel":243,"items":652},"Which other tasks can this knowledge help with?","Product knowledge, orders and service cases also matter for other tasks in retail. The following examples show possible extensions to the e-commerce module. We clarify which fit your company based on your tasks, data and connected systems.",[653,661,670,679,688,697],{"category":590,"title":654,"description":655,"result":656,"example":657},"Check orders with no shipping progress","Which order is stuck in shipping? evoliq considers open orders, shipping events and customer questions together. Your team can check which case needs attention.","A list shows the last known status, the person responsible and the next check.",{"title":658,"description":659,"requirements":660},"Paid, but no shipping progress for three days.","The case contains the delivery promise, last shipping event and previous exchange. Your team sees which update is missing and can investigate the cause.","Orders, delivery promises, shipping events and responsibilities.",{"category":662,"title":663,"description":664,"result":665,"example":666},"Complaints","Prepare the next reply to a complaint","To handle a complaint, your team needs the message, the affected order item and sometimes photos. evoliq brings these details together, helps request missing information and prepares next steps according to your service rules.","A prepared case with available details, necessary follow-up questions and a suggested course of action.",{"title":667,"description":668,"requirements":669},"“The item arrived damaged.”","evoliq assigns the complaint to the order item and brings photos and other details together. This can produce a replacement or refund suggestion for your team to review. The suggestion does not trigger a payment.","Order data, evidence, service rules and defined approvals.",{"category":671,"title":672,"description":673,"result":674,"example":675},"Product knowledge","Complete product details","Recurring customer questions may indicate that a product description is incomplete. evoliq compares shop data and supplier documents with these questions. This reveals which details are missing or unclear for a variant.","A checklist for each item shows which additions can be supported by existing sources.",{"title":676,"description":677,"requirements":678},"The measurement is in the data sheet, but absent from the shop.","evoliq compares data sheet and shop details and prepares an addition with its source. If a feature lacks reliable information, that point remains open for clarification.","Product data, supplier documents and approved customer service knowledge.",{"category":680,"title":681,"description":682,"result":683,"example":684},"Product advice","Help customers choose products","Customers describe what they need in their own words. evoliq compares these requirements with the features of your products and variants. The key differences can be explained and open questions clarified.","A selection with understandable reasons, differences between variants and targeted follow-up questions.",{"title":685,"description":686,"requirements":687},"“Which item fits my measurements?”","The available measurements form the basis for selection. If a crucial measurement is missing, evoliq asks for it before suggesting a suitable variant.","Reliable product features, variants and current stock where needed.",{"category":689,"title":690,"description":691,"result":692,"example":693},"Product range","Identify recurring problems","Are questions or returns increasing for a particular item? evoliq examines recorded cases by product and variant. Your team can identify which topics deserve a closer look in product information, purchasing or service.","Evidence of unusual patterns shows where a closer review in product information, purchasing or service is worthwhile.",{"title":694,"description":695,"requirements":696},"One variant is returned unusually often.","To understand the returns, recorded reasons are analysed relative to orders and the period considered. What customers reported remains distinct from causes that are still suspected.","Return reasons, service cases and comparable sales data.",{"category":698,"title":699,"description":700,"result":701,"example":702},"Advertising","Align advertising with available products","Does advertising still match the products available? evoliq compares advertised items with variants, stock and your commercial requirements. The results help your team prepare possible campaign adjustments.","A checklist shows possible adjustments and the details they are based on.",{"title":703,"description":704,"requirements":705},"The advertised item is unavailable in key variants.","The comparison shows which advertised variants are missing. Your team can prepare alternatives. Budget or campaign changes require separate approval.","Product, advertising and stock data, plus verified calculation rules.",{"image":707,"eyebrow":710,"title":711,"description":712,"label":306,"subject":584,"terms":713,"packageLabel":714,"packageTerms":715,"sources":716,"outputs":720,"explanations":724,"link":731},{"src":708,"alt":709},"\u002Fimg\u002Fcore\u002Fevoliq-core-ecommerce.png","A customer service employee works beside a packing table with shipping boxes.","Core and the e-commerce module","Work continues from where it stands.","When the warehouse takes over, it needs the customer's request and what service has already clarified. That is why the customer question, draft reply and task remain connected to the same order. The next person can build on this work.",[574,309,622],"E-commerce module","Products, variants, orders and service cases",[717,718,719],"Shop","Inventory management","Helpdesk",[721,722,723],"Chat","Draft replies","Tasks",[725,728],{"title":726,"description":727},"So AI can understand the enquiry in its industry context.","Which variant was ordered, and which service case does the message belong to? The e-commerce module models retail terminology, relationships and workflows. Applications can consider this information for each task.",{"title":729,"description":730},"So your team can continue handling the case together.","Core connects sources to the case and records shared work status. Authorised colleagues see what has already been clarified and which step remains open. They can continue handling it without collecting the previous exchange again.",{"label":536,"to":25},{"eyebrow":733,"title":734,"description":735},"Experience from our own retail business","We know the work behind the shop.","With 8trees, we work in retail ourselves. Product questions in customer service and coordination with warehouse and shipping are part of our everyday work. This experience informs evoliq. Existing information needs to help with the specific customer question and remain usable when a colleague takes over.",{"eyebrow":737,"title":738,"description":739,"link":740},"Your e-commerce business","Which customer question keeps costing your team time?","Let us look at a customer enquiry that recurs in your everyday work. Together, we can clarify which information your team needs and which steps evoliq can support in handling it.",{"label":741,"to":12},"Get to know the e-commerce module",{},"E-commerce","\u002Fen\u002Findustries\u002Fe-commerce",{"title":556,"description":557},"en\u002Findustries\u002F02.e-commerce","Resolve customer questions, prepare replies and continue handling cases with the work done so far.","UhIdSMQ35FLrsCZYc5oR7vcknCFc10qoNrE2fSTYOwU",{"id":85,"title":86,"body":87,"capabilities":87,"claims":87,"contact":87,"coreAnimation":87,"coreGraph":87,"coreTeaser":87,"description":88,"extension":20,"faq":87,"featureRow":87,"focusStage":87,"form":87,"header":750,"industryPackage":757,"industryTeaser":87,"meta":843,"name":372,"navigation":373,"note":87,"path":374,"sections":87,"seo":844,"stem":376,"summary":377,"__hash__":378},{"eyebrow":90,"title":91,"description":92,"links":751},[752,753,754,755,756],{"label":95,"to":96},{"label":98,"to":99},{"label":101,"to":102},{"label":104,"to":105},{"label":107,"to":108},{"exampleVariants":758,"applications":808,"core":822,"principles":832,"experience":840,"cta":841},{"selectionLabel":111,"items":759},[760,784],{"value":114,"label":115,"stage":761},{"eyebrow":117,"title":118,"description":119,"selectionLabel":120,"items":762,"note":783},[763,770,776],{"value":123,"label":124,"title":125,"description":126,"display":127,"terms":764,"example":765},[],{"label":130,"subject":131,"eyebrow":132,"title":133,"message":134,"facts":766},[767,768,769],{"label":137,"value":138},{"label":140,"value":141},{"label":143,"value":144},{"value":146,"label":147,"title":148,"description":149,"display":150,"terms":771,"example":772},[],{"label":130,"subject":131,"eyebrow":153,"title":154,"message":155,"response":773,"facts":774,"source":775},{"title":157,"description":158},[],{"label":161,"quote":162,"description":163},{"value":165,"label":166,"title":167,"description":168,"display":169,"terms":777,"example":778},[],{"label":130,"subject":131,"eyebrow":172,"title":173,"response":779,"facts":780},{"title":175,"description":176},[781,782],{"label":179,"value":180},{"label":182,"value":183},{"title":185,"description":186},{"value":188,"label":189,"stage":785},{"eyebrow":117,"title":118,"description":119,"selectionLabel":120,"items":786,"note":807},[787,794,800],{"value":123,"label":124,"title":125,"description":126,"display":193,"terms":788,"example":789},[],{"label":196,"subject":197,"eyebrow":132,"title":198,"message":199,"facts":790},[791,792,793],{"label":202,"value":203},{"label":205,"value":206},{"label":208,"value":209},{"value":146,"label":147,"title":148,"description":149,"display":211,"terms":795,"example":796},[],{"label":196,"subject":197,"eyebrow":214,"title":215,"message":216,"response":797,"facts":798,"source":799},{"title":218,"description":219},[],{"label":161,"quote":222,"description":223},{"value":165,"label":166,"title":167,"description":168,"display":225,"terms":801,"example":802},[],{"label":196,"subject":197,"eyebrow":172,"title":228,"response":803,"facts":804},{"title":175,"description":230},[805,806],{"label":179,"value":233},{"label":182,"value":235},{"title":185,"description":186},{"eyebrow":238,"title":239,"description":240,"resultLabel":241,"exampleLabel":242,"requirementsLabel":243,"items":809},[810,812,814,816,818,820],{"category":246,"title":247,"description":248,"result":249,"example":811},{"title":251,"description":252,"requirements":253},{"category":255,"title":256,"description":257,"result":258,"example":813},{"title":260,"description":261,"requirements":262},{"category":264,"title":265,"description":266,"result":267,"example":815},{"title":269,"description":270,"requirements":271},{"category":273,"title":274,"description":275,"result":276,"example":817},{"title":278,"description":279,"requirements":280},{"category":282,"title":283,"description":284,"result":285,"example":819},{"title":287,"description":288,"requirements":289},{"category":291,"title":292,"description":293,"result":294,"example":821},{"title":296,"description":297,"requirements":298},{"image":823,"eyebrow":303,"title":304,"description":305,"label":306,"subject":307,"terms":824,"packageLabel":312,"packageTerms":313,"sources":825,"outputs":826,"explanations":827,"link":831},{"src":301,"alt":302},[309,310,311],[315,316],[318,153,319],[828,829,830],{"title":322,"description":323},{"title":325,"description":326},{"title":328,"description":329},{"label":331,"to":25},{"eyebrow":104,"title":333,"description":334,"items":833,"note":838,"link":839},[834,835,836,837],{"eyebrow":337,"title":338,"description":339,"emphasis":340},{"eyebrow":342,"title":343,"description":344,"emphasis":345},{"eyebrow":347,"title":348,"description":349,"emphasis":350},{"eyebrow":352,"title":353,"description":354,"emphasis":355},{"title":357,"description":358},{"label":360,"to":25},{"eyebrow":362,"title":363,"description":364},{"eyebrow":366,"title":367,"description":368,"link":842},{"label":370,"to":12},{},{"title":86,"description":88},{"id":846,"title":847,"body":87,"capabilities":87,"claims":87,"contact":87,"coreAnimation":87,"coreGraph":87,"coreTeaser":87,"description":848,"extension":20,"faq":87,"featureRow":87,"focusStage":849,"form":87,"header":934,"industryPackage":943,"industryTeaser":87,"meta":1037,"name":1038,"navigation":373,"note":87,"path":1039,"sections":87,"seo":1040,"stem":1041,"summary":1042,"__hash__":1043},"pages\u002Fen\u002Findustries\u002F04.manufacturing.yml","Manufacturing – evoliq","evoliq helps equipment and plant manufacturers clarify technical questions using existing documents, assign certificates and prepare proposals.",{"eyebrow":850,"title":851,"description":852,"selectionLabel":853,"items":854,"note":932},"Working with the industry module","What do we already know about this plant?","A sensor has been replaced. This helps service with the next enquiry, belongs in the order documentation and may matter for an extension. This example shows how your team uses existing knowledge across these three tasks.","Choose an application",[855,885,908],{"value":856,"label":857,"title":858,"description":859,"display":860,"terms":861,"example":862},"support","Find technical answers","Which manual applies to the installed device?","After a replacement, the device designation in the old plant plan may no longer be correct. evoliq therefore uses the last confirmed installation and connects it to the customer's plant and the appropriate manual.","The right manual is available with installation evidence. Your team also sees that the older plant plan still needs updating.",[],{"label":863,"subject":864,"eyebrow":865,"title":866,"message":867,"response":868,"facts":871,"note":880,"source":881},"Fictional application example","Nordwerk \u002F Plant A17","Questions from support and field service","The installation report shows which sensor is installed.","Which manual applies to the sensor at measurement point MP-07?",{"title":869,"description":870},"Answer linked to the plant","According to the installation report, a T-200 sensor was installed at MP-07. Service manual T-200, revision 3, is stored for it. The older plant plan still lists the previous T-100 model.",[872,876],{"label":873,"value":874,"source":875},"Installed","T-200 · Serial number E-2184","Installation report dated 3 October 2026",{"label":877,"value":878,"source":879},"Matching manual","Service manual T-200 · Revision 3","Scope: T-200 sensor series","Installation report professionally confirmed. Updating the plant plan remains open.",{"label":882,"quote":883,"description":884},"View installation evidence and scope","“Plant A17 · Measurement point MP-07: T-100, serial number E-1040, removed. T-200, serial number E-2184, installed.”","The fictional installation report dated 3 October 2026 records the installed sensor type. Service manual T-200, revision 3, approved in this example, applies to that series. This is the basis for assigning the manual.",{"value":393,"label":886,"title":887,"description":888,"display":889,"terms":890,"example":891},"Prepare documentation","Which documents belong to the order?","A certificate can be assigned to the documented device via its serial number. evoliq compares these details and prepares the documents for the order. Your team also sees which documents are still missing.","The order documents and a draft report are ready. A list records what is still missing for further work.",[],{"label":863,"subject":864,"eyebrow":892,"title":893,"message":894,"facts":895,"response":904,"note":907},"Order documentation · For professional review","The serial number connects the certificate to the device.","Calibration-certificate K-284.pdf · Extracted serial number: E-2184",[896,899,902],{"label":897,"value":898},"Device","T-200 · E-2184",{"label":900,"value":901},"Measurement point","MP-07 · Plant A17",{"label":573,"value":903},"Service S-204",{"title":905,"description":906},"Documents for order S-204","The installation report and certificate are assigned to the order. The final report is a draft; the updated plant data sheet is still missing.","Assignment suggested. Documents are professionally reviewed before completion.",{"value":909,"label":910,"title":911,"description":912,"display":913,"terms":914,"example":915},"proposal","Develop proposals","What else do we need for a proposal?","When a customer wants to extend their plant, existing plant data and previous agreements help with preparation. evoliq collects these details. Your team can identify which questions still need clarification for the technical work.","A draft proposal takes existing plant data into account and contains targeted questions for further clarification with the customer.",[],{"label":863,"subject":864,"eyebrow":916,"title":917,"message":918,"facts":919},"Technical proposal preparation · Draft","The extension builds on the existing plant.","The customer wants three additional temperature measurement points. Prepare the technical clarification.",[920,923,926,929],{"label":921,"value":922},"Customer request","Three additional measurement points at plant A17.",{"label":924,"value":925},"Known configuration","T-200 documented at MP-07. The plant documentation has not yet been fully updated.",{"label":927,"value":928},"Ask targeted questions","Which measurement ranges and installation locations are intended? Are suitable connections available?",{"label":930,"value":931},"Prepared scope","Three measurement points including installation and documentation. Component selection and effort after technical clarification.",{"title":389,"description":933},"The plant, devices and documents are fictional. The three applications show what a starting point could look like. We define the sources, integrations and work steps included in your industry module for your field.",{"eyebrow":935,"title":936,"description":937,"links":938},"evoliq for manufacturing","For questions a nameplate cannot answer.","Which device is actually installed, and which manual belongs to it? For questions like these, your team needs technical documents and knowledge from previous service visits. evoliq makes this information usable for support, documentation and proposal preparation. It helps with tasks that often require experienced colleagues.",[939,940,941,942],{"label":95,"to":96},{"label":98,"to":99},{"label":101,"to":102},{"label":107,"to":108},{"applications":944,"core":1002,"experience":1029,"cta":1032},{"eyebrow":238,"title":945,"description":946,"resultLabel":241,"exampleLabel":242,"requirementsLabel":243,"items":947},"Which other tasks can this make easier?","Knowledge about your equipment and plants can also help with writing reports, spare part enquiries and onboarding. The following examples show possible extensions. Together, we clarify which fit your tasks and which documents and systems are needed.",[948,957,966,975,984,993],{"category":949,"title":950,"description":951,"result":952,"example":953},"Customer service","Help customers with questions about their plants","In the customer portal, customers can ask questions about their own plants. evoliq helps them find the manuals and evidence approved for them. If a technical question remains open, support can take over.","Chat in the customer portal provides approved documents and passes open questions to support with the work done so far.",{"title":954,"description":955,"requirements":956},"“Where can I find the certificate for my measurement point?”","The customer finds the evidence assigned to their measurement point. If they have a technical question, support takes over using the details already available.","Approved customer documents, plant assignment and separate access permissions.",{"category":958,"title":959,"description":960,"result":961,"example":962},"Service reports","Prepare a service report from visit notes","After a service visit, there are notes, photos and voice recordings. evoliq uses these to prepare a service report based on your template and assigns it to the order. Your team can then review and complete the draft.","A draft report records the documented work and outstanding tasks.",{"title":963,"description":964,"requirements":965},"“Sensor replaced, new serial number photographed.”","The draft includes the documented replacement and asks for missing details. It only records checks that are documented.","Order data, service visit notes and report templates.",{"category":967,"title":968,"description":969,"result":970,"example":971},"Onboarding","Familiarise new colleagues with your products","Onboarding brings many questions about products and workflows. New colleagues can clarify these with evoliq, understand differences and practise with examples from your company.","Explanations and practice cases relate to your company's products and workflows.",{"title":972,"description":973,"requirements":974},"“What is the difference between these two device variants?”","Using the documents, evoliq explains differences and asks questions to check understanding. Formal instruction and qualification records remain the responsibility of the designated people.","Verified product documents and learning materials.",{"category":976,"title":977,"description":978,"result":979,"example":980},"Technical selection","Compare components against your requirements","Which component meets the requirements? evoliq compares data sheet details and takes units into account. Your team can compare supported properties and clarify missing details.","A component comparison shows source passages, differences and missing details.",{"title":981,"description":982,"requirements":983},"“Which of the three components meets these requirements?”","The analysis compares properties supported by the documents. If compatibility is undocumented, it remains open for clarification. Your team makes the technical selection.","Data sheets, requirement criteria and verified comparison rules.",{"category":985,"title":986,"description":987,"result":988,"example":989},"Spare part enquiries","Compare spare part enquiries with device history","Which spare part could fit the installed device? evoliq compares nameplate and serial number with device history. Possible spare parts can be suggested for review based on approved mappings.","A part selection is ready for review. Targeted questions help clarify open details before ordering.",{"title":990,"description":991,"requirements":992},"“We need a replacement for the device in this photo.”","Readable details in the photo are compared with the recorded installation. Your team also sees which modifications or unclear designations need to be considered in the selection.","Device history, parts catalogue and approved spare part mappings.",{"category":994,"title":995,"description":996,"result":997,"example":998},"Preserve expertise","Prepare resolved support questions for the team","Once a support question has been resolved, the answer can help other colleagues. evoliq prepares a guide: what was the problem, what helped and which devices does the solution apply to? Your team reviews the draft before further use.","Guides are ready for professional review and can be used by the team after approval.",{"title":999,"description":1000,"requirements":1001},"“We already clarified this question last week.”","The draft records the solution, its prerequisites and the relevant product version. After review and approval, other authorised colleagues can use this knowledge.","Documented solutions and people responsible for approval.",{"image":1003,"eyebrow":303,"title":1006,"description":1007,"label":306,"subject":1008,"terms":1009,"packageLabel":1012,"packageTerms":1013,"sources":1014,"outputs":1017,"explanations":1021,"link":1028},{"src":1004,"alt":1005},"\u002Fimg\u002Fcore\u002Fevoliq-core-produzierendes-gewerbe.png","Two specialists compare a pump with a technical drawing and documents on a laptop.","Service knowledge helps with the next proposal too.","Replacing a device can matter for service and for a later proposal. Devices, documents and previous agreements therefore remain connected to the same plant. Authorised colleagues can use this knowledge for their next tasks.","Plant A17",[1010,522,1011],"Devices","Agreements","Manufacturing industry module","Devices, serial numbers, measurement points and specialist templates",[1015,1016],"Technical documents","Your systems",[1018,1019,1020],"Support","Documentation","Proposals",[1022,1025],{"title":1023,"description":1024},"So AI can assign technical details correctly.","Which device does the serial number belong to, and at which measurement point is it installed? The industry module models these terms and relationships and assigns the relevant documents. Professional rules and templates support your team in answering, reviewing and developing work.",{"title":1026,"description":1027},"So the next task builds on the work done so far.","Core connects details to the relevant device and records what is confirmed and what remains open. These results stay usable for authorised colleagues. The next question or a new proposal can build on the current state.",{"label":331,"to":25},{"eyebrow":538,"title":1030,"description":1031},"We know the search for the right technical answer.","From our work in technical environments, we know the questions about devices, the search through documents and the coordination with customers. This experience informs evoliq. Existing expertise should help your team with the specific task and remain available as work continues.",{"eyebrow":366,"title":1033,"description":1034,"link":1035},"Which question keeps requiring the same specialists?","Let us look at a question for which your team keeps calling in the same specialists. Together, we can clarify which documents and knowledge are needed and how evoliq can support the work.",{"label":1036,"to":12},"Get to know the industry module",{},"Manufacturing","\u002Fen\u002Findustries\u002Fmanufacturing",{"title":847,"description":848},"en\u002Findustries\u002F04.manufacturing","Use existing equipment and plant knowledge in support, documentation and proposals.","xW4wOw76jKX5MxHKPv6sjc69O6ref1p9eX4HZQyo0vQ",1791899719404]